Living Here
60-day discount period available for ratepayers
Gladstone Region ratepayers can take advantage of a 60-day discount on their 2025/26 rates notices which will arrive electronically or by post within the next week.
Registered online users have access to their rates notice information via our online services portal.
Rates notices include general rates, water consumption, availability charges for waste, water and sewer in addition to the State Government’s Emergency Management Levy.
A 10 per cent discount is available for those who pay their rates and service charges in full, within the 60 day discount period, on or before the due date of 22 October 2025.
The 10 per cent discount does not apply to the State Government’s Emergency Management Levy or water consumption charges.
Council also proudly offers eligible pensioners a rates concession of $320 in addition to the Queensland Government’s Pension Subsidy of a maximum of $200 per annum.
Please contact Council if you have recently been granted the pension and our friendly team can assist to see if you are eligible for these concessions.
The following payment options are available:
- BPAY – via your financial institution
- Online – via Council’s Online Services portal from participating institutions
- In Person - at Council offices or Australia Post
- Direct Debit – monthly and lump sum options
- Paying by instalments – options to pay weekly, fortnightly or monthly
- Deductions – regular deductions from your Centrelink payment. Contact Centrelink and quote Council’s Centrepay reference number 555076313K. Payroll deductions may be offered by your employer. Contact your employer for further details.
Ratepayers who would like to pay their rates by instalments must submit a new rate instalment application each year.
Weekly, fortnightly or monthly instalments can be approved for an interest free payment arrangement upon application.
For further information please visit www.gladstone.qld.gov.au/rates or call 4970 0700.
Download this media release (PDF)
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