Disposal of waste
Recovery
Returning home safely
Water additives
Water resupply
Emergency hardship assistance and support services
How can I help

Disposal of waste

Residents impacted by disasters may be eligible for cost-free dumping of bulk, damaged goods at Council Transfer Stations and Benaraby Landfill.

Note: Residents affected by the October/November 2023 Deepwater/Baffle Creek and Lowmead Fires are eligible for cost-free dumping at the Baffle Creek, Rosedale, Agnes Water and Bororen Transfer Stations, and the Benaraby Landfill. 

Proof of address is required for Council Officers to waive fees and charges when disposing of fire-affected waste.

Examples of disaster related debris include:

• Clean-up activities inside and immediately outside a home (including removal of fallen trees and disaster waste)
• Removal of disaster related debris, such as ash or silt damaged furniture and whitegoods
• Removal of building material debris caused by the disaster (such as tiles, bricks and broken glass)

Scrap metal collection: Council is making preparations to coordinate the collection and disposal of scrap metal at NO CHARGE to residents who were recently impacted by the bushfires in the southern parts of our region. Building materials and car bodies can also be collected. 

Please note, a site visit will be required prior to the collection of waste. 

If your property was impacted by the bushfires, please register your interest for scrap metal collection contact Council on (07) 4970 0700 or visit one of our Council offices.
Scrap metal collection registrations will close on Friday 24 November. 

More information on Council Transfer Stations and Benaraby Landfill

Recovery

After an event, it is essential to ensure the safety of yourself and your family before commencing clean-up or trying to assist others. Remember to listen for weather warnings and advice.

Venturing outside or returning home after a disaster has occurred can be both physically and mentally challenging. Knowing what you can expect to see and deal with may help you adjust to the aftermath.

Things you can expect following an event include:

• Debris – and lots of it
• Possible damage to your home and/or contents
• Possible fallen power lines, which can also lead to loss of power
• Damage to driveways and property access
• Road closures
• Emergency services and response groups working to assess and repair damage and provide assistance to the community (based on priority of greatest need)
• Possible loss of telecommunications
• Limited or no access to essential services, local businesses and supplies
• If you have evacuated, it may be some time before Emergency Services declare it safe for you to return home, this is why you need to be prepared to be out of your home for several days to weeks. 
• Displaced, injured or deceased animals. Pet owners are responsible for the management of their animals’ welfare, which may include payment for any vet bills or for the euthanasia of animals if needed.
• For injured wildlife, contact the wildlife carers closest to your location:
  • Bundy Wildlife Rescue Inc.
    • Phone: 3924 6566 (24/7)
    • Email | Facebook
  • Gladstone & District Wildlife Carers Association Inc.
    • Phone: 0427 106 803 (24/7)
    • Email | Website | Facebook

Returning home safely

Important information provided by Queensland Health:

• Airborne dangers
• Rainwater tanks
• Cleaning up your home
• Alternative power
• Asbestos hazards

Visit the Queensland Health Website

Water additives 

“Water Additives” is the term given to different supplements that can be combined with water when fighting fires. This additive and water solution is then either applied to a bushfire to slow the spread and intensity of the fire or applied to vegetation or property to try and prevent it from catching fire.

Water Additives Bushire fighting water additives and health fact sheet

Water resupply

During the recent unprecedented fire activity and Drought conditions affecting the Gladstone Region, Emergency Services have needed to access local water supplies such as dams, pools and water containment areas to assist in fighting and containing bushfires in the area.

Queensland Fire and Emergency Services (QFES) will replenish water that has been used for this purpose.

QFES water resupply following bushfires 

Emergency hardship assistance and support services 

The Department of Treaty, Aboriginal and Torres Strait Islander Partnerships, Communities and the Arts works closely with a range of organisations to provide community recovery services during a declared disaster. Emergency hardship assistance grants may be available to support people directly impacted by a disaster to meet their immediate essential needs for food, clothing, medical supplies or temporary accommodation.

Affected community members may be able to apply for the following subjects to meet eligibility requirements:

• Emergency hardship assistance
• Essential household content grant
• Structural assistance grant
• Essential services safety and reconnection scheme.

Disasters are upsetting experiences for everyone involved. The emotional toll that disaster brings can sometimes be even more devastating than the financial strains of damage and loss of home, business or personal property. Recognise that recovery takes time, and it is okay to ask for help.

Recovery - Support Rural Aid Lifeline QCWA Public Rural Crisis Fund Dept of Agriculture & Fisheries Dept of Tourism, Innovation & Sport

Support is there for farmers, farming families and communities to survive through the tough times so they can thrive in the good.

Aussie Helpers

Supporting farmers with financial support, feed for livestock and wellbeing assistance.

Website | Email | Phone: 1300 665 232

BizRebuild

Providing assistance to small and local businesses left devastated by bushfires and floods.

Website | Email 

Blaze Aid

Help to rebuild fences and other structures that have been damaged or destroyed.

Website | Email | Phone: 0418 990 267

How can I help?

Check to see if neighbours, especially those with special needs, require assistance. If the situation is life-threatening, call '000'. If you have already checked in with your neighbours and still wish to help with the disaster recovery, there are several organisations you may contact to offer further assistance.

Donations

GIVIT is a national not-for-profit organisation connecting those who have with those who need, in a private and safe way. GIVIT matches donation offers with identified requests from a storm, fire, flood or cyclone affected region, thereby eliminating the need for organisations to store and sort unexpected donations.

GIVIT is managing all offers of donated goods and services during the recovery in our Region and 100% of donated money received by GIVIT will be used to purchase essential items. GIVIT purchases items from local providers to support the local economy as it also recovers.

If you want to donate goods to people who have been affected by a natural disaster in our Region, please pledge your offer at givit.org.au.

Volunteering

For those who think they would like to volunteer and assist, join a group that aligns with your interest prior to an event, so you are already enlisted and trained. Some examples of local volunteer groups:  

• Australian Red Cross
• Disaster Relief Australia
• Lions Club
• RSPCA
• Rotary Club
• Rural Fire Service
• State Emergency Service
• Volunteering Queensland

Register with Register.Find.Reunite

This Australian Red Cross service allows our community to register, find and reunite family, friends and loved ones after an emergency or disaster event. Visit the Register.Find.Reunite website to register or for more information.

See Also - Disaster Information

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