• Skip to content
  • Skip to navigation
Print header
X

  • (07) 4970 0700

Gladstone Regional Council
  • Home
  • Living Here
      BackLiving Here
    • Pets and Animals
        BackPets and Animals
      • Breeding Permits
      • Dangerous and Restricted Animals
      • Dogs in Public Places
      • Impounded Animals
      • Lost and Found
      • Microchipping
      • Registration
      • Requirements for Animal Owners
    • Residents
        BackResidents
      • Bin Collection Day
      • Buying Building Renovation
      • Glad to be in Gladstone
      • EzyBill
      • Pay, Apply and Report
      • Mapping
      • Rates
      • Recycling
      • Regulated Parking
      • Update Your Details
      • Waste
      • Water Meters
      • Water Wise
    • Report
        BackReport
      • Abandoned Vehicles
      • Claims against Council
      • Environmental and Noise Complaints
      • Illegal Dumping
      • Overgrown and Unsightly Premises
      • Problem Animals
      • Straying Livestock
    • Environment
        BackEnvironment
      • Air Quality
      • Biodiversity
      • Biosecurity
      • Blue-green algae blooms
      • Coasts and Coastal Vegetation
      • Conservation Programs and Initiatives
      • Feral Animals
      • First Nations Fire Officer
      • Landfill Gas Abatement
      • Mosquitoes
      • Pests and Weeds
      • Weed Spray Equipment Hire
      • Wildlife
    • Community Development
        BackCommunity Development
      • Citizenship
      • Community Engagement
      • Connecting Council with Curriculum
      • Community Services Directory
      • Philip Street Communities and Families Precinct
      • Reconciliation Action Plan
      • Sport and Recreation
      • Volunteering
      • Welcoming Cities
      • Youth Services
    • Community Investment
        BackCommunity Investment
      • Grant Funding Finder
      • Other Funding Sources
    • Services
        BackServices
      • Bridges
      • Cemeteries
      • Immunisations
      • Public Notices and Outages
      • Roads
      • Sewerage
      • Transfer Stations and Landfills
      • Water
    • Emergencies
        BackEmergencies
      • RegionWatch
      • Disaster Information
      • Before a Disaster
      • During a Disaster
      • After a Disaster
      • Coronavirus
  • Explore
      BackExplore
    • Events
        BackEvents
      • Gladstone Regional Events Strategy
    • Parks and Recreation
        BackParks and Recreation
      • Parks
      • Book a Park
      • Camping and Beaches
      • Cycling and Walking
      • Facilities
      • Pools and Aquatic Centres
      • Skate Parks
    • Tondoon Botanic Gardens
        BackTondoon Botanic Gardens
      • About the Gardens
      • Facilities
      • Upcoming Events at the Gardens
      • Tours, Education and Volunteering
    • Gladstone Regional Libraries
    • Gladstone Regional Art Gallery & Museum
        BackGladstone Regional Art Gallery & Museum
      • Local Heritage Register
      • Sister City Program
    • Gladstone Entertainment Convention Centre
    • Tourism
        BackTourism
      • RV Friendly Information
  • Business
      BackBusiness
    • Doing Business with Us
    • Council Property
        BackCouncil Property
      • Community Leasing
    • Developers
        BackDevelopers
      • Development Applications
      • Development Application Tracking
      • Development Statistics
      • Planning Schemes
    • Economy
        BackEconomy
      • Demographics
      • Economic Development
      • Investment and Liveability
      • Major Projects
    • Food Licensing
        BackFood Licensing
      • Who needs a food licence
      • Apply, Amend or Cancel
      • Food Safety
    • Local Business
        BackLocal Business
      • Backflow Prevention
      • Commercial Activities on Council Land
      • Caravan Parks and Camping Grounds
      • Environmentally Relevant Activities
      • Standpipes
      • Trade Waste
      • Tattooing and Piercing
      • Water Carriers
    • Standards
        BackStandards
      • Asset Strategies and Studies
      • Naming Roads and Assets
      • Standards and ADAC
  • Council
      BackCouncil
    • About Council
        BackAbout Council
      • Contact Us
      • Mayor and Councillors
      • Invite the Mayor or Councillors
      • Youth Council
      • Election
      • Your Council
      • Complaints and Disclosures
      • Right to Information
      • Privacy
    • Jobs at Council
        BackJobs at Council
      • Apprenticeships and Traineeships
      • Current Vacancies
      • Preparing Your Application
      • Proudly GRC
      • Recruitment Process Explained
    • Reports and Publications
        BackReports and Publications
      • Plans and Reports
      • Budget
      • Policies
      • Factsheets
      • Forms
      • Fees and Charges
      • Brochures, Guidelines, Checklists
      • My Council Story
    • Local Laws
        BackLocal Laws
      • Current Local Laws
      • Fines and Penalties
    • Meetings
        BackMeetings
      • About Meetings
      • Agendas and Minutes
    • Communications
        BackCommunications
      • Media Releases
      • Newsletter
      • Social Media Guidelines
  • Home
  • Living Here
      BackLiving Here
    • Pets and Animals
        BackPets and Animals
      • Breeding Permits
      • Dangerous and Restricted Animals
      • Dogs in Public Places
      • Impounded Animals
      • Lost and Found
      • Microchipping
      • Registration
      • Requirements for Animal Owners
    • Residents
        BackResidents
      • Bin Collection Day
      • Buying Building Renovation
      • Glad to be in Gladstone
      • EzyBill
      • Pay, Apply and Report
      • Mapping
      • Rates
      • Recycling
      • Regulated Parking
      • Update Your Details
      • Waste
      • Water Meters
      • Water Wise
    • Report
        BackReport
      • Abandoned Vehicles
      • Claims against Council
      • Environmental and Noise Complaints
      • Illegal Dumping
      • Overgrown and Unsightly Premises
      • Problem Animals
      • Straying Livestock
    • Environment
        BackEnvironment
      • Air Quality
      • Biodiversity
      • Biosecurity
      • Blue-green algae blooms
      • Coasts and Coastal Vegetation
      • Conservation Programs and Initiatives
      • Feral Animals
      • First Nations Fire Officer
      • Landfill Gas Abatement
      • Mosquitoes
      • Pests and Weeds
      • Weed Spray Equipment Hire
      • Wildlife
    • Community Development
        BackCommunity Development
      • Citizenship
      • Community Engagement
      • Connecting Council with Curriculum
      • Community Services Directory
      • Philip Street Communities and Families Precinct
      • Reconciliation Action Plan
      • Sport and Recreation
      • Volunteering
      • Welcoming Cities
      • Youth Services
    • Community Investment
        BackCommunity Investment
      • Grant Funding Finder
      • Other Funding Sources
    • Services
        BackServices
      • Bridges
      • Cemeteries
      • Immunisations
      • Public Notices and Outages
      • Roads
      • Sewerage
      • Transfer Stations and Landfills
      • Water
    • Emergencies
        BackEmergencies
      • RegionWatch
      • Disaster Information
      • Before a Disaster
      • During a Disaster
      • After a Disaster
      • Coronavirus
  • Explore
      BackExplore
    • Events
        BackEvents
      • Gladstone Regional Events Strategy
    • Parks and Recreation
        BackParks and Recreation
      • Parks
      • Book a Park
      • Camping and Beaches
      • Cycling and Walking
      • Facilities
      • Pools and Aquatic Centres
      • Skate Parks
    • Tondoon Botanic Gardens
        BackTondoon Botanic Gardens
      • About the Gardens
      • Facilities
      • Upcoming Events at the Gardens
      • Tours, Education and Volunteering
    • Gladstone Regional Libraries
    • Gladstone Regional Art Gallery & Museum
        BackGladstone Regional Art Gallery & Museum
      • Local Heritage Register
      • Sister City Program
    • Gladstone Entertainment Convention Centre
    • Tourism
        BackTourism
      • RV Friendly Information
  • Business
      BackBusiness
    • Doing Business with Us
    • Council Property
        BackCouncil Property
      • Community Leasing
    • Developers
        BackDevelopers
      • Development Applications
      • Development Application Tracking
      • Development Statistics
      • Planning Schemes
    • Economy
        BackEconomy
      • Demographics
      • Economic Development
      • Investment and Liveability
      • Major Projects
    • Food Licensing
        BackFood Licensing
      • Who needs a food licence
      • Apply, Amend or Cancel
      • Food Safety
    • Local Business
        BackLocal Business
      • Backflow Prevention
      • Commercial Activities on Council Land
      • Caravan Parks and Camping Grounds
      • Environmentally Relevant Activities
      • Standpipes
      • Trade Waste
      • Tattooing and Piercing
      • Water Carriers
    • Standards
        BackStandards
      • Asset Strategies and Studies
      • Naming Roads and Assets
      • Standards and ADAC
  • Council
      BackCouncil
    • About Council
        BackAbout Council
      • Contact Us
      • Mayor and Councillors
      • Invite the Mayor or Councillors
      • Youth Council
      • Election
      • Your Council
      • Complaints and Disclosures
      • Right to Information
      • Privacy
    • Jobs at Council
        BackJobs at Council
      • Apprenticeships and Traineeships
      • Current Vacancies
      • Preparing Your Application
      • Proudly GRC
      • Recruitment Process Explained
    • Reports and Publications
        BackReports and Publications
      • Plans and Reports
      • Budget
      • Policies
      • Factsheets
      • Forms
      • Fees and Charges
      • Brochures, Guidelines, Checklists
      • My Council Story
    • Local Laws
        BackLocal Laws
      • Current Local Laws
      • Fines and Penalties
    • Meetings
        BackMeetings
      • About Meetings
      • Agendas and Minutes
    • Communications
        BackCommunications
      • Media Releases
      • Newsletter
      • Social Media Guidelines
Living Here
  1. Home
  2. Living Here
  3. Services
  4. Sewerage
Back

Living Here

  • Pets and Animals
      BackPets and Animals
    • Breeding Permits
    • Dangerous and Restricted Animals
    • Dogs in Public Places
    • Impounded Animals
    • Lost and Found
    • Microchipping
    • Registration
    • Requirements for Animal Owners
  • Residents
      BackResidents
    • Bin Collection Day
    • Buying Building Renovation
    • Glad to be in Gladstone
    • EzyBill
    • Pay, Apply and Report
    • Mapping
    • Rates
    • Recycling
    • Regulated Parking
    • Update Your Details
    • Waste
        BackWaste
      • Waste Levy
    • Water Meters
    • Water Wise
  • Report
      BackReport
    • Abandoned Vehicles
    • Claims against Council
    • Environmental and Noise Complaints
    • Illegal Dumping
    • Overgrown and Unsightly Premises
    • Problem Animals
    • Straying Livestock
  • Environment
      BackEnvironment
    • Air Quality
    • Biodiversity
    • Biosecurity
    • Blue-green algae blooms
    • Coasts and Coastal Vegetation
    • Conservation Programs and Initiatives
    • Feral Animals
    • First Nations Fire Officer
    • Landfill Gas Abatement
    • Mosquitoes
    • Pests and Weeds
    • Weed Spray Equipment Hire
    • Wildlife
  • Community Development
      BackCommunity Development
    • Citizenship
    • Community Engagement
    • Connecting Council with Curriculum
    • Community Services Directory
    • Philip Street Communities and Families Precinct
    • Reconciliation Action Plan
    • Sport and Recreation
    • Volunteering
    • Welcoming Cities
    • Youth Services
  • Community Investment
      BackCommunity Investment
    • Grant Funding Finder
    • Other Funding Sources
  • Services
      BackServices
    • Bridges
    • Cemeteries
    • Immunisations
    • Public Notices and Outages
    • Roads
    • Sewerage
    • Transfer Stations and Landfills
    • Water
  • Emergencies
      BackEmergencies
    • RegionWatch
    • Disaster Information
    • Before a Disaster
    • During a Disaster
    • After a Disaster
    • Coronavirus

Sewerage

Trade Waste discharges
Overflows
Application Forms

Gladstone Regional Council's sewerage system is designed to transfer sewage and waste-water from each home or business to the waste-water treatment plants via house drains, sewers and pumping stations. Council is responsible for the maintenance, collection and disposal of sewerage from properties across the Gladstone Region. The manner in which sewerage is dealt with is dependent on a properties location within the region. 

Calliope declared sewer service area map Agnes Water sewerage scheme

Water from Calliope River Sewage Treatment Plant (Gladstone area) is recycled. Recycling effluent is an effective way of reducing the impact of our waste on the natural environment, reducing demand on our water supply and providing a reliable water supply to industry (especially in times of drought).

Trade Waste discharges

Gladstone Regional Council offers the ability to discharge trade waste for licensed contractors at the Gladstone Waste Water Treatment Plant and Agnes Water Waste Water Treatment Plant. The cost for licensed trade waste contractor's is $25 per kl (not inc GST).

In order to become an approved licensed trade waste contractor please complete the credit application form and return to info@gladstone.qld.gov.au along with your permit number from DERM. Once this information has been received by Council the contract is able to discharge trade waste to the Waste Water Treatment plants.

Overflows

Council's sewerage system is not designed to carry runoff from rainfall and in times of heavy rainfall, the sewerage system can become affected by the inflow of stormwater which, in turn, can have the following effects:

  • The capacity of the network becomes overloaded
  •  Sewage overflows can occur.

The majority of inflow of is caused by:

  • Illegal rainwater connection into the sewer network
  • Landscaping that diverts stormwater into manholes or overflow relief gullies (ORG).

Overflow relief gullies (ORG)

An ORG is an opening that acts as a relief point between the house drain and Council's system. The gully trap (ORG) prevents smells and overflows from entering buildings. All waste water from the laundry, kitchen, bath and shower travels through pipes into the ORG. A toilet is different as it connects separately to the main house pipe.

The ORG is located outside your house, generally in the area outside of your kitchen. The ORG should be above ground level to ensure stormwater does not enter.

Inflow through the ORG is normally un-intentional when stormwater cannot flow away due to landscaping or other obstructions blocking the flow-path of the stormwater. The stormwater builds up around the ORG and then, when high enough, enters the network. 

Residents need to be aware that any discharge of storm water into the sewer network, whether it through the ORG or connection of storm water downpipes or drainage pipes, is illegal and can result in a Council fine.

What constitutes inflow/infiltration?

Inflow/infiltration is any external source of water, stormwater or groundwater that enters the sewerage system.

Why is it a problem?

Inflow/Infiltration increases the volume of water in the sewer systems which can result in the capacity of the network being exceeded. This causes the network to overflow, resulting in environmental harm and creating risks to human health.

To fix this problem through the construction of larger pipes, pump stations and treatment plants will cost Council many millions of dollars. This is not an acceptable outcome for the ratepayers.

What do I need to do?

Owners/occupants might not always be aware that rainwater from their property is entering the sewerage system.

Previous residents might have connected rainwater pipes illegally to the network. Owners/occupiers must investigate their drainage system by:

  • Checking all downpipes discharge to the ground or to the street
  • Inspect the area around the ORG to ensure that stormwater can flow away
  • Verify during a rain event - if water dams up around the ORG, adjust the landscaping or remove the obstacle.

What next?

Gladstone Regional Council is committed to reducing the incidence of illegal and inadvertent inflows into the sewerage reticulation system. Council conducts inspection programs to identify illegal connections and the inadvertent channelling of water into the sewerage reticulation system.

Council will fine people who blatantly flaunt the law but offers an amnesty for those who seek to rectify the situation within a 30-day grace period. Remember that a decision to avoid warnings may result in penalties but it could directly affect your neighbour's lifestyle.

Application Forms

# Name Size

See Also

  • Standards and Asset Design As Constructed

Print this page

Living Here

SELECT
  • Pets and Animals
      BackPets and Animals
    • Breeding Permits
    • Dangerous and Restricted Animals
    • Dogs in Public Places
    • Impounded Animals
    • Lost and Found
    • Microchipping
    • Registration
    • Requirements for Animal Owners
  • Residents
      BackResidents
    • Bin Collection Day
    • Buying Building Renovation
    • Glad to be in Gladstone
    • EzyBill
    • Pay, Apply and Report
    • Mapping
    • Rates
    • Recycling
    • Regulated Parking
    • Update Your Details
    • Waste
        BackWaste
      • Waste Levy
    • Water Meters
    • Water Wise
  • Report
      BackReport
    • Abandoned Vehicles
    • Claims against Council
    • Environmental and Noise Complaints
    • Illegal Dumping
    • Overgrown and Unsightly Premises
    • Problem Animals
    • Straying Livestock
  • Environment
      BackEnvironment
    • Air Quality
    • Biodiversity
    • Biosecurity
    • Blue-green algae blooms
    • Coasts and Coastal Vegetation
    • Conservation Programs and Initiatives
    • Feral Animals
    • First Nations Fire Officer
    • Landfill Gas Abatement
    • Mosquitoes
    • Pests and Weeds
    • Weed Spray Equipment Hire
    • Wildlife
  • Community Development
      BackCommunity Development
    • Citizenship
    • Community Engagement
    • Connecting Council with Curriculum
    • Community Services Directory
    • Philip Street Communities and Families Precinct
    • Reconciliation Action Plan
    • Sport and Recreation
    • Volunteering
    • Welcoming Cities
    • Youth Services
  • Community Investment
      BackCommunity Investment
    • Grant Funding Finder
    • Other Funding Sources
  • Services
      BackServices
    • Bridges
    • Cemeteries
    • Immunisations
    • Public Notices and Outages
    • Roads
    • Sewerage
    • Transfer Stations and Landfills
    • Water
  • Emergencies
      BackEmergencies
    • RegionWatch
    • Disaster Information
    • Before a Disaster
    • During a Disaster
    • After a Disaster
    • Coronavirus
Return to top

Gladstone Regional Council

Connect, Innovate, Diversify

Get In Touch

Phone:
(07) 4970 0700

Contact Us

Opening Hours:
8.30am - 5pm Monday to Friday

Postal Address:
PO Box 29
Gladstone Qld 4680

Opening Hours

Council Offices:
101 Goondoon Street, Gladstone Qld 4680
3 Don Cameron Drive, Calliope Qld 4680
41 Blomfield Street, Miriam Vale Qld 4677
Cnr Wyndham & Hayes Avenues, Boyne Island Qld 4680

Rural Transaction Centres:
71 Springs Road, Agnes Water Qld 4677
47 Raglan Street, Mount Larcom Qld 4695

Follow Us

  • Facebook  
  • Instagram  
  • YouTube  
  • Twitter  
  • LinkedIn  

Chat Popup

Launch Chat

Gladstone Regional Council would like to acknowledge the Bailai, Gooreng Gooreng, Gurang and Taribelang Bunda people who are the traditional custodians of this land. Gladstone Regional Council would also like to pay respect to Elders both past, present and emerging, and extend that respect to other Aboriginal and Torres Strait Islander people. Learn more about Council's Reconciliation Action Plan (RAP).

© 2023 Gladstone Regional Council

All content © Gladstone Regional Council. All Rights Reserved.

Powered by Jadu Continuum.

  • Privacy
  • Right to Information
  • Login
Back to the top
Print footer