Venue and Facilities Operating Hours during Christmas and New Year

Next date: Friday, 18 December 2026 | 04:00 PM to Monday, 04 January 2027 | 08:00 AM

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Gladstone Regional Council offices and facilities will operate on different hours during the Christmas and New Year period.

Urgent phone enquiries will be taken 24 hours a day, 7 days a week on (07) 4970 0700.

Administration Offices, Depots and Rural Transaction Centres

  • Council’s Administration Offices and Rural Transaction Centres will shut from the close of business (COB) on Thursday, 24 December and resume normal hours on Monday, 4 January.
  • Depots will also close at COB on 24 December and reopen on 4 January, as per normal hours
  • Visit www.gladstone.qld.gov.au/onlineservices if you have a non-urgent request.

Animal Pound Facility

  • Closed Public Holidays.
  • Impound Releases are by APPOINTMENT ONLY.
    Please phone Council on (07) 4970 0700 to make an appointment.
  • Registrations are to be completed online via GRC payment website PRIOR to contacting Council to make an Impound Release Appointment.
  • Impound and Sustenance fees will be payable over the phone, using Online Services ONLY.
  • If the animal is not microchipped, Council will arrange an appointment with the animal owner when GRC reopens to conduct the microchipping – the cost of the microchip will be paid at the time of release as it is included in the Pound Release Fees.
  • Only one person per appointment is allowed in the Pound.
  • Please bring your own restraints (leashes or cages/carriers) when collecting your animal.
  • Normal hours and processes will resume from 4 January 2027.
  • Animal traps will not be hired to the public from the close of business on Tuesday, 1 December 2026, and those that are hired out MUST be returned by noon on Tuesday, 15 December 2026.
  • More information on Impounded Animals.

Aquatic Centre and Pools

Cemeteries - All

  • Funeral services will be unavailable 25 – 28 December and 1 January.
  • More information on Cemeteries.

Gladstone Entertainment Convention Centre

  • The GECC Box Office and venue will close - 4.30pm Friday, 18 December 2026, and will resume normal hours from 9am Monday, 4 January 2027.
  • Bookings and tickets to events can still be made online.
  • More information on the Gladstone Entertainment Convention Centre.

Gladstone Region Libraries

  • Regional Libraries will close from 5pm on Thursday, 24 December and re-open on Monday, 4 January 2027, as per standard opening hours.
  • As a member of Gladstone Regional Libraries you have free access to a wide range of fiction and non-fiction ebooks and eaudiobooks that are available for download to computer, tablets or devices with internet access. For more information check out our eLibrary page.
  • More information on the Gladstone Regional Libraries.

Gladstone Regional Art Gallery & Museum

  • Closes - 4.30pm Thursday24 December; resume normal hours Monday 4 January 2027.
  • More information on the Gladstone Regional Art Gallery & Museum.

Gladstone Tondoon Botanic Gardens

  • Open to explore every day, from 7am - 5.30pm. Closed Christmas Day (Dec 25), 
  • Administration Office and Visitor Information Centre will be closed from 4pm on Wednesday, 23 December, and reopen on Monday, 4 January 2027.
  • Yūjō Bonsai House will be closed from Wednesday 23 December, 2026 and reopens on Wednesday 6 January 2027.
  • Refer to Junction CAFE at Tondoon Facebook page or phone (07) 4979 0953 for café opening hours.
  • More information on the Gladstone Tondoon Botanic Gardens.

Philip Street Communities & Families Precinct

  • Close - 4.30pm, Thursday 24 December; resume normal hours Monday 4 January 2027.
  • More information on the Philip Street Communities and Families Precinct.

Transfer Stations, Landfill, and Waste Collections

  • Kerbside bin collection services will occur Monday to Friday as per usual schedule during the Christmas period.
  • Benaraby Landfill will operate on normal hours except on Christmas Day, when it will operate on reduced hours from 7.30am-3pm.
  • All Transfer Stations will be closed on Christmas Day, but will operate as normal on Boxing Day and Public Holidays in December and January.
  • Tip Top Shops at Benaraby Landfill and Gladstone Transfer Station will be closed 25-26 December.
  • More information on Transfer Stations and Landfill.

Australia Day Public Holiday

All venues will be closed on Australia Day public holiday on 26 January 2027, except Tondoon Botanic Gardens. Click for more information on public holidays in Queensland (for example, regional holidays).

The Gladstone Aquatic Centre may have limited operating hours. 

See their Facebook page for details.

When

  • Friday, 18 December 2026 | 04:00 PM - Monday, 04 January 2027 | 08:00 AM

Location

Gladstone

Contact Us

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