Enquiries
A total of 375 customer service requests were received within Quarter 1, with 364 successfully closed, indicating a high completion rate of 97%. Of those completed, 71% were resolved within 10 business days which demonstrates timely responsiveness to customer enquiries.
Prelodgement
Six prelodgement meetings were held between Council and proponents over the reporting period for both commercial and residential proposals. Prelodgement meetings are encouraged, particularly for multi-faceted development proposals.
Property Searches
Development Services completed 186 property searches during the reporting period, demonstrating ongoing demand for statutory information to support property transactions and development planning.
Application Decisions
Council’s Development Services Team decided 285 applications this quarter. This was across the fields of planning, operational works, building, plumbing and driveways.
Note: This figure does not include those building applications that were decided by a Private Certifier.
Building & Plumbing Applications Lodged
Building and plumbing applications continue to represent the largest share of development activity, with 489 building and plumbing applications lodged to Council.
Note: This figure represents all Building and Plumbing Applications lodged to Council, inclusive of the building applications assessed by a Private Building Certifier.
Other Development Applications Lodged
Consisting of 41 planning, 8 operational works, 74 Boundary Relaxation/Amenity & Aesthetics, 46 Driveway and 14 Other applications lodged for assessment.
Development Inspections
868 inspections were undertaken across the region which reflects ongoing regulatory oversight across building, plumbing, operational works, driveways and compliance matters.
Lots Created
73 lots were created across a number of developments in Gladstone, Boyne Island/Tannum Sands, Agnes Water and Burua ready for the developers to register and release to market.
Value of Building & Operational Works
The total value of building works processed during the period was approximately $608 million, reflecting strong investment across the region. This figure includes major industrial development, most notably Stage 2 of the Alpha HPA project, as well as residential and commercial construction activity.
Operational works associated with development applications totalled approximately $1 million, indicating a mix of smaller‑scale infrastructure works supporting broader development activity.