We’re on the job

In addition to planned works, Council crews are cleaning up debris and damage around the region following recent storms. Thank you for your patience as we prioritise works to ensure our roads, parks and public spaces remain safe.

Storm green waste disposal

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Bin collection days have changed as of 1 November 2025

For many households, bin collection days across the region have changed.

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Contact Us

1. Quick Links

Pay, Apply, Report Online Email Phone Us Visit Us Send Us Mail

2. Phone Us

(07) 4970 0700

Urgent matters (eg burst water main), call any time, day or night
Non-urgent matters, please call during business hours: 8.30am and 5pm
After-hours calls are diverted to our Emergency Call Centre.

For hearing and speech difficulties, contact Council through the National Relay Service:
Speak and Listen: 1300 555 727
Type and Listen: 133 677
Internet relay users: www.relayservice.com.au

Other important phone numbers

Mayor and councillors
Transfer Stations & Landfills
- Benaraby Landfill: (07) 4975 0700
- Gladstone Waste Management Centre: (07) 4977 6590
- Community and Neighbourhood Centre: (07) 4976 6300
Gladstone Entertainment Convention Centre: (07) 4972 2822
Gladstone Regional Art Gallery and Museum: (07) 4976 6766
Gladstone Regional Libraries
- Agnes Water: (07) 4902 1501
- Boyne Island: (07) 4971 9700
- Calliope: (07) 4975 8105
- Gladstone: (07) 4976 6400
- Miriam Vale: (07) 4974 6241
- Mount Larcom: (07) 4975 1205
Gladstone Tondoon Botanic Gardens: (07) 4971 4444
Philip Street Communities and Families Precinct: (07) 4976 6300

3. Visit Us

Agnes Water Rural Transaction Centre & Library

71 Springs Road, Agnes Water 4677

Set in peaceful bushland, the Agnes Water Community Complex offers access to Council’s Rural Transaction Centre, Library, Community Centre, and meeting rooms. Visitors can also enjoy nearby walking trails and scenic lookouts.

Suitable for: , Library, Council Customer Service Counter, Rural Transaction Centre

Boyne Tannum Community Centre

Cnr Wyndham & Hayes Avenues, Boyne Island, Boyne Island 4680

Situated right in the heart of BITS, the Boyne Tannum Community Centre links residents to essential Council services, while offering a modern, welcoming library and versatile function rooms. Whether you're planning a small meeting or a large community celebration, there's a space here for you!

Suitable for: , Conferences, Hall for hire, Private Hire/Functions, Library, Wedding Reception, Parties & Celebration, Council Customer Service Counter

Calliope Library and Transaction Centre

3 Don Cameron Drive, Calliope 4680

Conveniently located in the heart of town beside the Community Centre and function room, the Calliope Library and Transaction Centre offers a dynamic space where the community can come together to connect, learn, and access essential services.

Suitable for: , Library, Council Customer Service Counter, Rural Transaction Centre

Gladstone Office

101 Goondoon Street, Gladstone Central 4680

Centrally located on Goondoon Street since 1999, the Civic Centre serves as a one-stop shop for residents to access essential services and information and connect directly with Council.

Suitable for: , Council Customer Service Counter

Miriam Vale Office

41 Blomfield Street, Miriam Vale 4677

Just a short stroll from the main street, parklands, playgrounds, and Community Centre, the Miriam Vale Office and Library provides convenient access to Council services for this bustling regional township.

Suitable for: , Library, Meetings, Council Customer Service Counter, Rural Transaction Centre

Mount Larcom Rural Transaction Centre and Library

47 Raglan Street, Mount Larcom 4695

Offering plenty of charm, this busy rural hub connects residents with Council services, a vibrant library, and essential Post Office facilities—all in one convenient location.

Suitable for: , Library, Council Customer Service Counter, Rural Transaction Centre

4. Send Us Mail

Mail Correspondence to:

PO Box 29, Gladstone Qld 4680

5. Scam alert

We are receiving reports of scam callers posing as Council employees and asking residents to provide personal information over the phone (credit card details, age, relationship status, mortgage status, income details).

Don’t give money or personal information to anyone if unsure. You can always end the call and call our Customer Solutions team to verify.
Ask yourself could the message or call be fake? Never click a link in a message.
Act quickly if something feels wrong. Contact your bank if you notice unusual activity.
Please be vigilant and hang up immediately and report it to Scam Watch.

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