Enquiries
Total enquiries received: 938
Completion Rate: 89.55% to date
Total Animal Registrations
During this period, a total of 13,711 animals were registered with Council, reflecting strong community compliance with local animal management requirements. Of these registrations, 11,183 were dogs and 2,528 were cats.
Within the dog registrations, 139 were recognised as Working Dogs or Guide/assistance dogs, which require a formal assessment and approval process.
Outstanding Animal Registrations
While the vast majority of pet owners continue to meet their registration responsibilities, there remains a portion of animals whose registrations have not yet been renewed for the current period. From the previous registration cycle, 1,185 dogs and 661 cats are currently overdue for renewal.
Highest Enquiries - Dogs
Animal Registration / Compliance Matters
This category recorded the highest number of enquiries, with 150 matters raised. These enquiries generally related to concerns about unregistered animals or households exceeding the number of animals permitted.
Illegal Dumping Reported
| Performance Indicator |
Value |
| Incidents reported |
49 |
| PINs issued |
5 |
| PIN amount |
$15,019 |
| Volume of waste reported (L) |
36,649 |
| Volume of waste removed (L) |
18,949 |
| Volume of waste removed by offender (L) |
6,553
|
| Successful compliance outcomes |
15 |
Permits/Approvals
Permits are required before entering Lilley’s Beach, and must be carried in the vehicle at all times for inspection by an authorised officer.
During this quarter, a total of 524 permits were issued. Of these, 314 were weekly permits and 210 were annual permits, reflecting continued community use of this popular recreational area.
Reported Dog Attacks
Natural Justice Matters
Council takes a balanced and fair approach when responding to reports of dog attacks or aggressive behaviour. We do not rush to label dogs as dangerous or owners as negligent. Every matter is assessed on its merits, following clear and transparent processes.
That means:
- Investigations are evidence-based and impartial.
- Owners are given the opportunity to respond and provide their side.
- Decisions are made transparently, with the right to review or appeal.
Q2 Oct - Dec Highlights:
- 80 reports of dog attacks or aggressive behaviour
- 66 reports completed
- 14 open ongoing investigations
- There are currently 25 declared regulated dogs in the Gladstone region.
Many reports cannot progress due to insufficient evidence, highlighting the importance of community education, early intervention, and responsible pet management.
Where it happens:
Highest incident rates are in densely populated areas, also home to the most registered and unregistered dogs.
These areas are proactively patrolled by officers to prevent escalation and promote responsible ownership.
Dogs wearing this collar are declared dogs and properties housing them must display this sign. The public is advised to use caution around these dogs and when entering these properties.
Total Parking Fines
Under Queensland legislation, warnings cannot be issued for regulated parking offences. These matters require direct enforcement to ensure fairness and consistency across the community.
During the quarter, 78 infringement notices were issued. The most common offence was stopping on a road marked with a yellow line.

Our Parking Officer conducts:
- Patrols of regulated parking areas
- Patrols of school zones
- Issuing of Parking Permits
Overgrown/Unsightly Lands CSRs Received
Council received 100 complaints about overgrown or unsightly properties during Q2 (20 in October, 41 in November and 39 in December). The increase in late‑year reports was largely due to significant rainfall.
Council’s focus is always on working with property owners to achieve voluntary compliance. Most matters are resolved early, with 81 of the 100 complaints finalised through first‑point resolution or cooperation from the owner.
Common drivers include unmanaged large land parcels held for future development and seasonal vegetation growth following major weather events. Enforcement is only used when all reasonable options have been exhausted.