Corporate Publications & Reports Corporate Publications & Reports

   Community Plan ----------------------------------------------------------------------------------------------------------------------

The Community Plan is a 20 year plan, which sets out the vision for the community and provides some practical strategies and action plans to achieve the vision.

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   Corporate Plan ------------------------------------------------------------------------------------------------------------------------

The Corporate Plan sets out strategies over a five year horizon for how Council will work towards achieving the Community Vision, and, in turn, achieve Council's vision of deliverying quality infrastructure and services.

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   Operational Plan ---------------------------------------------------------------------------------------------------------------------

The Operational Plan breaks the Corporate Plan into annual delivery plans. The Budget details how those delivery plans will be funded.

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 Long Term Financial Plan-------------------------------------------------------------------------------------------------------

Financial management supports the delivery of the objectives identified within the Community Plan and ensures that financial resources are allocated  within the parameters determined through long-term financial planning. More
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   Annual Report -------------------------------------------------------------------------------------------------------------------------

Each year Council reports to the community on its operational and financial performance in the Annual Report.

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   Customer Satisfaction Survey -------------------------------------------------------------------------------------------------

Council recognises the importance of actively and regularly seeking feedback from the community about ratepayer priorities and Council's performance. To that end, Council undertook the first biennial Community Satisfaction Survey in March 2011.

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   Organisational Review Report --------------------------------------------------------------------------------------------------

The Mead Perry Organisational Review Report provides 13 recommendations to Council on how to ensure long-term financial sustainability of the organisation. The report was released in June 2011.

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