How is Road Work Prioritised? How is Road Work Prioritised?

Each road within the region has an assigned hierarchy and is categorised on a scale according to its design and purpose. See Levels of Service Rating, Roads and Streets Operational Schedule and Level of Service, and Levels of Service Maintenance Manual for full details.

This determines inspection requirements, including a schedule of when roads should be inspected and criteria for maintenance.

Council inspectors use their knowledge and experience to assess defects and record defect data into Council's Defect Management system, ‘Reflect', which has defect listings with pre-determined intervention levels and response timeframes.


Road defects are rated accordingly in Reflect against intervention levels. When defects are approaching, or have reached intervention level, maintenance is considered for programming.

Road area Coordinators then determine a priority ranking for programmed maintenance works, within Council's available budget.


Strong consideration is given to emergent road maintenance which could otherwise impose safety risks for traffic.

Asphalted or bitumen sealed roads which are regularly identified as requiring maintenance are closely monitored and assessed for reconstruction or upgrades. These are then prioritised and placed in Council's future Capital Works program.

Inspectors are aware of the effects of everyday and heavy use on particular roads. They anticipate when large, planned, local social events may add impact by increasing road traffic in certain areas. Roads affected by such events may receive additional maintenance in the lead up to the event.