Emergency Hardship Assistance and Support Services Emergency Hardship Assistance and Support Services

The Department of Communities, Disability Services and Seniors works closely with a range of organisations to provide Community Recovery services during a declared disaster.

Emergency hardship assistance grants may be available to support people directly impacted by a disaster to meet their immediate essential needs for food, clothing, medical supplies or temporary accommodation.

Affected community members may be able to apply for the following subject to meeting eligibility requirements:

  • Emergency Hardship Assistance
  • Essential Household Contents Grant
  • Structural Assistance Grant
  • Essential Services Safety and Reconnection Scheme

Information on the scheme is available at:

People affected by the fires can apply for these grants through one of the following ways:

  • Online - the Community Recovery online portal (www.communityrecovery.qld.gov.au) allows people to apply for financial assistance and support services from personal devices at their own convenience (e.g. computer, smartphone, tablet).
  • Over the phone - the Community Recovery Hotline (Ph: 1800 173 349) will also offer to complete applications for financial assistance and support services over the phone.
  • In person at the Recovery Hubs:
    • Miriam Vale Community Centre, 41 Blomfield Street, Miriam Vale between 9am and 5pm daily.

Red Cross will be available 24/7 support at the Miriam Vale Place of Refuge centre, and both Lifeline and Red Cross will be at the Recovery Hubs providing information and support.